Order preparation:
Orders are prepared within 48 to 72 business hours.
In case of high order volume, preparation time may be extended, but you will be informed.

Shipping time (after dispatch):

• Netherlands: 4–5 business days
• Belgium: 3–5 business days
• France: 3–5 business days
• Germany: 4–5 business days
• Spain: 5–6 business day
• Other countries: delivery times may vary depending on neighboring countries and destination

Due to a high number of orders during this busy period, processing times may be slightly longer than usual.

Contact Us

💬 For the fastest response, please use the live chat (Inbox) available on our website.
Our support team prioritizes messages received through the website chat, allowing us to assist you more quickly.

If you are unable to use the chat, you can contact us by email:

Email: mein.modesty.contact@gmail.com

⚠️ Important:
Please include the following information in your message:

• Your full name (first and last name)
• Your order number
• A clear description of your question or issue

Messages missing this information may experience delays or may not be processed.

⏳ Response Time:
Requests are handled in the order they are received. Please note that sending multiple follow-up messages will move your request to the end of the queue and may increase the response time.

You have 14 days from the delivery date to request a return.

• Items must be unworn, unwashed, with original tags and packaging.
• Swimwear must be tried on over underwear; the hygiene strip must remain in place.
• Return shipping is at the customer's expense, except for defective items.
• Refund processed within 14 business days of receipt of the return.

To start a return, contact us by email with your order number.

Each product page includes a detailed size guide with measurements in cm.

• Measure yourself over your underwear for the most accurate result.
• Our cuts are designed to be loose-fitting; if you are between two sizes, choose the smaller for a fitted feel or the larger for extra comfort.
• Models on product photos wear size M unless stated otherwise.

Need help? Send us your measurements (bust, waist, hips, height) by email and we will recommend a size.

Yes. All our swimwear is tested for opacity:

• Backlight test (no transparency under sunlight)
• Wet test (no transparency once soaked)
• Stretch test (no transparency when worn)

The lining is double-layered on critical zones (chest, hips). Our promise: confidence in and out of the water.

To extend the life of your swimwear and sportswear:

• Rinse in cold water immediately after swimming (chlorine, salt, sand).
• Machine wash at 30 degrees, gentle cycle, in a laundry bag.
• No bleach, no fabric softener, no tumble dryer.
• Dry flat in the shade, away from direct sunlight.
• No iron on technical fabrics.

Properly cared for, our pieces keep their shape and color for several seasons.